Refund & Returns Policy
Clear and transparent information about returns and refunds
Overview
At Foundayo Weight Loss, we aim to ensure customer satisfaction with every purchase. This Refund & Returns Policy outlines the conditions under which refunds or returns may be requested.
Eligibility for Refunds
Refund requests may be considered in cases where:
• The item was not delivered
• The product received is incorrect
• The product arrived damaged
Non-Refundable Items
For health, safety, and hygiene reasons, opened or used products are not eligible for return or refund unless they are faulty or incorrectly supplied.
Refund Process
To request a refund, please contact our support team with your order details. All requests will be reviewed and processed within a reasonable timeframe.
Shipping Costs
Shipping fees are non-refundable unless the return is due to an error on our part.